Similarly, employees should feel free to ask questions and seek information, even if it’s not imminently relevant to a project or work assignment. He holds a Master of Business Administration from Iowa State University. When employees across departments collaborate in a proactive way, it helps protect against inefficiency, delays, mistakes and problems that can emerge from the lack of coordination. A primary benefit of proactive communication is the ability to confront problems head-on and to maintain high employee morale. People can count on you for your reliability. Effective communication in the workplace plays a prominent role in developing long lasting employee motivation. Open, proactive communication can also protect against the spreading of rumors and feelings of distrust and resentment in a workforce. Being proactive means controlling situations by causing things to happen rather than waiting to respond after things happen. However, an open-door approach isn't as effective as proactive one-on-one communication, according to Robert Half, a professional staffing services agency. Proactive communication is key to improving customer lifetime value (CLV). The following are illustrative examples of proactive strategies and behavior. 4 communication styles and how to navigate them in the workplace. It keeps the project manager in front of the curve, enabling teamwork, effective decisions, and accountability throughout the project. Proactive Team Communication Skills for Leaders. This workshop is designed to provide leaders with practical, proven techniques for enhancing communication effectiveness with others face to face and over the phone. How do we put proactive communications in place? When you are a proactive employee, you seek to resolve problems before they even arise or become a problem. Healthy employees are engaged, productive — and yes, proactive. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. It helps to facilitate the customer journey and inspires customers to stay loyal to the company. Being proactive is not limited to helping yourself, but others around you as well. Observation and communication can be a great way to lower the probability of risks, prevent future workplace injuries, and improve overall productivity. With the right attitude and mindset, you will demonstrate the communication skills you need to work with your boss, your teammates and employees efficiently. To learn about creating open communication, read more here: 5 Powerful Ways to Create Open Communication in Your Team. Proactivity is a considered desirable trait in an employee, team or organization that can be contrasted with reactive approaches that wait for the future to happen before taking action. 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