Je bekijkt momenteel Greenwheels Nederland. A tariff change is of course possible. With new users, Greenwheels always checks the driver's license for authenticity and validity. Then you need to report this to the police. 030 311 60 100. For this check, we ask you to upload a photo of the front and back of the driver's license and identify you with a selfie or a short video. What are the payment options at Greenwheels? Customer service tries to be helpful, but I would never recommend this company. border-color: #ffffff; #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-day.nextMonthDay.today.inRange, In any case, it makes sense to always add 30 minutes, even for short bookings. Für Links auf dieser Seite erhält CHIP ggf. What do I do if the car is dirty when it is picked up? I checked my bank today and learned that they haven't cancel the payment yet! You have the option at any time to extend the booking of your vehicle by telephone - if there is no subsequent booking for your car. With no prove they trusted the new customer instead of me. If you want to close the car, click on "End drive" and then swipe down. Unable to continue driving? #divi-datetime-picker--accent-et_pb_contact_field_7_0 .cur-year { } What should I do? proof they don;t care about client is that they never reply to bad reviews on play store.Experience: cars are in bad condition. 2.) If you rent a car and the price is 12€, expect 50€, if 150, expect 500€. The notice period for the current tariff is 30 days. You must also do the following: If you have caused damage and no other road users were involved: Example: You have collided with a bollard or tree. Wartung, Versicherungen, Tankquittungen. In Hamburg, the unauthorised driver has to pay an (immediate) towing charge to reclaim their vehicle; this charge is substantial. #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-day.nextMonthDay.inRange, Please call the customer service if you want to extend your booking. Unfortunately, we had the experience that some pet owners did not leave the car clean after they used the car with their pets. The demand for cars increases on weekends, public holidays, and during the holidays. Mit Greenwheels fährst Du gut! Are people who are traveling with me insured? I was concerned about this instruction so emailed customer service to confirm (they sent me an email to give me the new location of the car) and had no response so did as instructed.Fast forward to dinner time, I receive a phone call telling me I am going to be fined for returning the car to the wrong place and that I must now interrupt my evening to move a car to a location across town in pouring rain and that I am in the wrong. In this way, you can be sure that you will not bother any subsequent users and you will actively contribute to road safety, as you can move around in traffic with less stress and without time pressure. I want my money back as soon as possible! Zakelijk gebruik maken van onze duizenden publiek beschikbare deelauto's? If we can't rebook these customers to another vehicle, we'll have to be bitten. #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-calendar.showTimeInput.hasTime .flatpickr-time { Von der Wartung bis hin zu den Versicherungen. ?= was a problem with IT part. #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-time .numInputWrapper span.arrowUp:after {border-bottom-color: rgba(0,0,0,.54);} Moreover, parking anywhere in the city is ON YOU, you can only park for free in the car's pre-defined parking space and nowhere else. Website developed by eAdvice.co. Then please call us on the service number 030-311 60 100. Yes, all passengers are insured through liability. In individual cases, due to board computer problems, the travel data of a vehicle is only available a few weeks after the end of the journey, as it is technically complex to readout. 150 auto's. 7 Rua João de Deus. box-shadow: 1px 0 0 #ffffff, -1px 0 0 #ffffff, 0 1px 0 #ffffff, 0 -1px 0 #ffffff, 0 3px 13px rgba(0,0,0,.08); Do I need to have a driving licence which was issued in Germany? You can book at any time via the website, Greenwheels app or customer service center (030-311 60 100) - 24 hours a day, 365 days a year. You are currently viewing Greenwheels Germany. You can extend it before or during a trip. Signed up for Greenwheels as planned to use the service for a weekend away. At Greenwheels, you only need to log in once in order to reserve a car or change your data. I've asked them to tell me when should i expect the guarantee back and they refused to answer making just a referal to some notification they never send. Use anything else but not Greenwheels. #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-day.disabled {opacity:0.25} No. Voor een optimaal gebruik van de website, adviseren we je om alle cookies te accepteren. 5G-Strahlung und Corona: Was steckt hinter der Verschwörungstheorie? Very friendly reliable, highly recommend this business, Steve was great, AND WE WILL ADD YOU TO OUR LIST (NEWSLETTERS FROM MAY 2019). #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-time .numInputWrapper span.arrowDown:after {border-top-color: rgba(0,0,0,.54);}, Your goods are our top priority and we won’t stop until you are completely happy with our service, SEND US YOUR EMAIL AND WE WILL ADD YOU TO OUR LIST (NEWSLETTERS FROM MAY 2019), © 2019 GreenWheels Removals | All rights reserved. You can start your trip now. I rented a car for the weekend which was 59 Euros, then received an invoice of 190 Euros! Ontdek meer. They charge me because “The upcoming customer said they didn’t find the car where it should be” and it was in the correct place. For further information on breakdown assistance within Germany and throughout Europe, see the General Terms and Conditions. So when you have finished using the car, you may be forced to park in another space (as) nearby (as possible) which is not intended for your car. } Cars are never clean and in bad condition.Overall the IT that greenwheels is working with is incapable and we will have to suffer a lot for that.The local car hiring companies like Middelbeek are far better and you can get better cars in way cheaper prices. These are kept in the car book, but are sometimes in the glove compartment, in storage compartments, or the center console. For details of notice periods, please see here for private tariffs and here for business tariffs. I called them twice to confirm that this was the full tariff and they said yes. You can also find out where exactly via the telephone hotline. #divi-datetime-picker--accent-et_pb_contact_field_7_0 .flatpickr-day.endRange:focus, Kontakt mit dem Greenwheels-Kundenservice aufnehmen Hotline: Die Mitarbeiter von Greenwheels erreichen Sie rund um die Uhr unter der Nummer 030 311 60 100. In case of damage during the trip, the standard amount per instance of damage is €350. Note: If you have one of our older subscriptions, the fuel costs are not included in the kilometer price and are calculated separately in addition to the kilometer prices agreed at the time. Can I make a one-way trip with Greenwheels? But, l learned later that it is not possible to rent a car with Turkish driver's licence. The quickest way to pay is by credit card since you can then sign digitally. I have a 'driver's license at 17' can I also use Greenwheels? flatpickr("#et_pb_contact_field_7_0", { When moving home, be assured that your belongings are in safe hands. One star is a way too much for this service!!! color: #393939; So there is a high probability that you can have "your" vehicle at any time. Would use them again! You can cancel bookings free of charge up to one hour before the start of your trip. Take one or more photos of the traffic situation and the car, ideally showing the licence plate clearly. So muss … Ended up not using the service and cancelled the membership within a week. To put it simply: If you rent a car and it is damaged or stolen, then the excess is the amount that you must pay towards the insurance claim.

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