TECHNIQUES OF THERAPEUTIC COMMUNICATION Technique Description Example Broad opening statements To allow the patient to pick the topic, take the initiative to express self, and set the direction of the conversation. 3 ����R�G�+R#J8��>�,'����[m�|� 8ݶ���Pc��I��~.�g�����GN�����{'a4 ��!I�Q,�`13?�Q�sD/6W7?�{۹�!�C}x�—n{V If they do not, the. therapeutic communication techniques to provide support and inform ation to patients in helping them in their re covery phase. x��k�\�q����h� ��f���MRKQ�eJ��]x���? It gives the patient the opportunity to, collect and organize his thoughts, to think through a point, or to consider introducing a topic of, greater concern to him than the one being discussed. In long periods of silence, they may become bored and their attention, wanders from the patient. Course Hero is not sponsored or endorsed by any college or university. �3����nP���W^���h�R���Z@�ە����m���a���C��E�a�k�M��` �� mt Not only the words are important, but also the facial expression, the tone of voice and inflection, and the posture of the nurse. %PDF-1.3 ���yc�rR1]Y���+����YA��zؔ�M/��4��]?�q��}��6V�E��g9 d�(�@p�s|BC�J���hڊ|��T`�u4��ֽD�]/���b����O�����l�,0��O�yC����8w�\ESTY4� ���� ��7cڛ��P All must convey the same feeling of acceptance. If the nurse could observe the patient and herself carefully, she might. �4���a�?j�~K��l����PikJ�d����G9�����$�;������ޛJ��L�_#��7�`�Q� 劔7��fU �aw�R �����\@���XR- 9���o����o]~��V��c�Y��J}�B�Eiض��i���J}N��nܮ��.W���`I�l��P������Q�0�x�E$��P��'Q�R��E}p:\w�F�������qix��/�Ǩ���3��a{޾^]���;��;��w����R��ٕb�!������7v�9h̰�>:����c Silence in itself often encourages the patient to verbalize if it is an interested, expectant silence. Accepting does not indicate agreement but is nonjudgemental in character. A positive and accepting silence can be a, valuable therapeutic tool. •Correct answer: A –The nurse is using the therapeutic techniques of “reflection” and “formulating a plan of action.” The use of these communication facilitators indicates that the nurse is supportive of the client’s feelings and appreciates the need for a safety plan. This kind of silence indicated to the patient that the nurse expects him to speak, to take the initiative, to communicate that which is most pressing. UQP:`�[���XD�,R���|a��~`�����Ʋ�)Ng���d�����o�����%/5�ʽl^�5Rȴ\^���|�! Silence in itself often encourages the patient to verbalize if it is an interested, expectant silence. J����C���b1ј6�Q�ɣN�)Fݔ��,������gr��א7y&t�B�����&�ф���$��%U-������P%$f�t� h"�ok�֥ F_O��{�������3y�˕]�eOqN07�=?v4�=�� s�����w�!c��}|�V� J,t@���Y�����j$�Y�5�@Ҭ ���S���.�X�/+)v�BUi���a:��f��DE_�����E�#*�O��G\#�s�[��z|O\&Kg��H�)�TRj�z��,N(���X�i���Y�M�����j:�v�t���Д�k�u�ڴ�y�d]���(:���j�L��t]&2� �\%�����h���^m�����+�.��3:���D�A�. stream Such responses signify that the nurse is, attuned to the patient, that communication is occurring, and that she is a participant rather than a, passive observer. Therapeutic Communication Techniques (cont.) << /Length 5 0 R /Filter /FlateDecode >> This kind of silence indicated to the patient that the nurse expects him to speak, to take the, initiative, to communicate that which is most pressing. Even momentary loss of interest can be, interpreted as indifference. ® positive clinical outcomes.1 ® 1higher levels of patient satisfaction. Nurses provide patients with support and information while maintaining a level of professional distance and objectivity. �����IBܪ;�'�2hͷ�|,�;�Q��S����;P͢��˩FJ��p������ ����2&�J�sD�")�Zr�A*����(�� i�Q���_�;� ����ĕ8 about key aspects of the therapeutic work that can stimulate rich discussions and learning. What Is Therapeutic Communication? �� Jه���u�s��Dj��Dj�,�Fh��TF�z�Qe�j�1��G��x�7�u����eãi�䰲�tڀWu)�OӾУr����ނ��6�� .��CGb��*G�M4o!4� x��޸s_��EZ��"�?G ® higher levels of patient compliance with treatment programs.1 ® 2lower levels of patient frustration/anger. discover that a great deal happens between then at these times. )�*]ԫ���yVX�� and quiet, he has worth and is respected by another person. Therapeutic communication is a collection of techniques that prioritize the physical, mental, and emotional well-being of patients. 4 0 obj Much nonverbal communication occurs during these interludes. Nurses provide patients with support and information while maintaining a level of professional distance and objectivity. ...utilizing absence of verbal communication. )�p8ȍ���#�d��u9����`�NUVVfVުN��l������;�����pڞ���a{������_��������v����Ot��h�e����;����v8���~����/�oOGo��������vؾ������������=�˰�l���h����`����6OÀ�g�lg0����Ʉ.��i8> �„�L���v:��f����2�w^u=n!��������!�?�����ƛk�}�g�n�P��������v�p8��@�dNΕ�����͐Q�t��O���8�����.�scf�؉{��~B\��=C��?�� IȈI����=��ן��ˇ�a��s���k^���������7o���}����/L����i���{��xx���� IT0�үgfG�fO�,;�6��-;� ���r�^w�J%!�5C�f��˷N�w�_9���w�tP��P�y}ԣ�MJ�S��T��w��]�����ټb�w�h�P � aˡD�G䮙��,����=��63 The nurse needs to be alert to, what she is communicating as well as perceiving. 3. The patient gives the topic in This article provides therapeutic communication "It, is simply a verbalization of the attitudes of permissiveness and acceptance of the counselor, which say in effect: "Go on, it's safe, you needn't be ashamed of expressing how you really, It should not need to be added that the nurse does not imply that she understands when she does, not.Roger adds that accepting does not mean much until it involves understanding. Note: there is no topic is given by the student. Nutrition 1921 Fall 2020 Students Copy.pptx, Safety and Mobility in Class Activity- Discussion questions5 (1).docx, PERDEV_Q1_Mod7_Emotional Intelligence.pdf, PERDEV_Q1_Mod4_Mental Health and Stress.pdf, University of Texas, Arlington • NURS 1921. An accepting response, such as "I'm with you" or "I follow what you're saying," indicates that the, nurse has heard and has followed the trend of thought. 0����gY�ȚX� �lkiA|��ٹ�rT��K��� ςx�ڙ��릤m��Џ���?��mw;�>.�{�&X����Fʔ@�!�(�$�y���_:�?d�%���Rx��a:���PzA~�F �Dԑ6u�U/�p?��[S;�NG�K�Ϥ�d��I�]���J����h"�=XV�� Ē9@�"� 6D�1��r����<5h�y?f91��I諬.�q,��������:�va���7K4=0���hzsО`L�{h ,�#�\Z�2�-� ���G�Z�����~���ͧ��5�;�o;h����)�ں,��V�%�S�2Y�� l^� {�JD�T���ٖN*��|t3��s�E��k���߾��r8`�ńv:\�ǀb�6��Qmq��HӔ��|�����iw�Lűh$�e� �E�T�펪8ù1��`bľj���Lj��D�l(�vg�q�`�TuJ3V9=�`R�3>���u��q:�s�@��N�}{9A��WT��J�d��PL�m��X�i�ߚ8�W�z8��٢�r����D����H�p)l���D (1) It encourages the patient to talk; (2) directs his thoughts to the task, at hand--the consideration of his problem; (3) reduces the pace of the interview when either the, nurse or the patient is pressing or pushing too hard; (4) gives the patient time to consider, alternative courses of action, delve deeply into his feelings, or weigh a decision; (5) and allows, the patient to discover that he can be accepted even though he is silent, that even though he is shy. ����P�FP�64��Q^����`,L@;�7ZYžS�P�ehuc�`���R��Æ�� +A�0V�z��ܜ����z��S���8���F2a~��_dkc�Tz�? With therapeutic communication, nurses often use open-ended statements and questions, repeat … LET IT FLOW Allow the video to play out some so viewers can appreciate the work over time instead of stopping the video too often. It is best to watch the video in its entirety since issues untouched in earlier parts often play out later. Therapeutic communication is a collection of techniques that prioritize the physical, mental, and emotional well-being of patients. It is only as I, understand the feelings and thoughts which seem so horrible to you, or so weak, or so, sentimental or so bizarre--it is only as I see them as you see them, and accept them and you, that, you can feel really free to explore all the hidden nooks and frightening crannies of your inner and. 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