Useful 0. A consistent compliant you'll find from other… See More. Hands down, the best community in the area! The Experience & Performance Intelligence Quotient ("epIQ") Index measures: over the most recent 365 day period. The staff is attentive and always helpful, and I feel safe in my community. -Your Cortland North Brookhaven Team, Hello Neighbor, thanks for your praise and kind comments about our team. There was a general error. Thank you, Sincerely, Please allow up to 24 hours for your answer to be visible to the public. Please try again. They will be wearing proper clothing and protection and taking precautions to sanitize their shoes, hands, and the area in which they are working before and after completing repairs. I hope you have an amazing week! I would recommend Cortland North Brookhaven to anyone and everyone looking for an apartment home in the area. Although it always stays a little too cold to swim. Probably the best community, staff, and apartment homes in Chamblee. In regards to signage, we currently have signage on both entrances to the community notifying of the parking enforcement and we also have the visitor spaces marked on the pavement but we do encourage all residents to notify their guests of the parking policies within the community to make sure they are aware and know where they can park when they visit. Due to the change of management and change of office crew, our experience here has changed a lot. Ashley is the best. We would like to discuss this with you a little further. Answered all my questions and always make sure everything is good or if she can help in anyway with my new apartment. We understand your concerns and would like to discuss this with you into further detail. While the COVID-19 pandemic continues to be a serious health concern, we encourage all current residents to continue to conduct as many interactions with us as possible online through the Cortland+ portal or app, by email, or by phone. *Note: Each resident is personally responsible for protecting themselves and their families from the spread of COVID-19 based on recommendations from health officials related to proper hygiene and social distancing. These apartments are done in great taste. We're glad to hear you've had such a great experience. Rent Payments I've been living in the Cortland North Brookhaven community for a couple months now and the staff has blown me away with their prompt responses and level of service. North Atlanta is accessible to the iconic Buford Highway, where delectable international restaurants and cafes abound, from Vietnamese fare to Colombian cuisine and everything in between. We look forward to showing you around Cortland North Brookhaven and helping to answer any questions you have. -Your Team at Exchange at North Haven, Hello neighbor, Thanks for taking the time to leave us a review. Like the gym,also they added more parking. We're happy you have enjoyed our community and found our staff to be so supportive during your experience here at Cortland North Brookhaven. I'm constantly impressed with the friendliness and responsiveness of everyone who works here. There is so much to go into it. We truly appreciate your rating of our community and we are happy to hear of your experience at our community. I have living in the community for more than 14 years and I love it. I would love the opportunity to discuss any other issues that your girlfriend has experienced while living here if she is able to stop by the leasing office or give us a call at 770.455.1877. We also analyze site traffic to make website enhancements and to inform business decisions. The new events are the greatest!!!!!!! Please reach out to us at (770) 455-1877 at your earliest convenience and we will do our best to resolve this with you -Your Team at Cortland North Brookhaven, Hello, Thank you for taking the time to leave us your feedback on Cortland North Brookhaven. Thank you for taking time out of your day to leave us such a positive review. Or sign in if you already have an account. Love the location! Your submission was successful. Failure to comply with posted rules may result in the temporary re-closure of an amenity. Some of the staff is extremely helpful....................................,.,,,,,,,,,,,,((, I really enjoy living here, except for the tennis court being turned into a parking lot. Please try again. Our hope, at the time, was that by addressing the issue, we were able to accommodate you and make your living experience at Cortland North Brookhaven an enjoyable one. We've never been somewhere that treats us this well, and we're constantly blown away by the quality of service and care that the management team shows the residents. The Resident experiences manage is the greatest. Our team will review your report and take action within 72 hours. Our community teams have been working hard to provide an engaging living experience and keep our residents informed – from virtual events to providing helpful resources and creative ideas for enjoying life during these times. I am so sorry to hear that your experience as a visitor to our community has not been great and that all of the visitor spaces were full when you came to visit. The complex is walkable to ... READ MORE, Cortland north Brookhaven has met and exceeded every expectation I could have ever had. I just think it's really shady that this place is trying to get more money out of people, after the outrageous rent they already charge when they're not even fixing anything. -Your Team at Cortland North Brookhaven, Good day Valued resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Exchange At North Haven by Cortland. I would greatly appreciate an opportunity to speak with you in further detail in regards to these concerns and see how we can turn your experience around. All leasing incentives, specials, and gift cards are conditional on approved credit (OAC) and will be applied and/or delivered after move-in (unless otherwise specified). Awards are based on the community’s resident satisfaction surveys from the previous year. We weren't even informed that the post box was fixed and that we didn't have to go all the way to Doraville post office to get our mail anymore. I think this company should move me into a apartment that doesnt have bugs,floods, and is clean. Useful 1. Assigned Parking. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index™ industry benchmark for resident satisfaction. In addition, we have begun enforcing the parking policies even more strictly to make sure no unauthorized or unregistered vehicles take up resident spaces. For example the floor in the apartment is uneven/lumpy in many spots and drops off very noticeably as you approach the outermost wall, like at least a few inches.

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